Specialist Investigative Interviewing Training
Technologically advanced training, fit for our digital world.
How we help
IMS delivers its technologically advanced investigative interviewing training using the patent-pending TILES System® interview management software. Informed by research, the training develops investigators’ clarity of thinking around the purpose, structure and strategy of interviews, leading to greater efficiency and impact across your investigation teams.
Online Training
Technologically advanced training and assessment delivered fully online. At your own pace, from any location on any device.
Face to Face Training
Classroom based delivery comprising 2, 3, 4 or 5-day investigative interviewing and investigation training.
Hybrid Training
Hybrid training featuring both an online (front-loaded) theory delivery followed by a 2 or 3-day face to face training program.
Assessment Services
Increase the chances of your team’s newly acquired investigative interviewing skills being retained. Targeted assessment and supportive feedback can be arranged, fully online, as part of your IMS course program.
Investigation Subject Interviewing Workshop
Increase the confidence of your staff with our tailored Investigation Subject Interviewing Workshop, delivered online through a 2-3 hour interactive web conferencing session, or via a 1-day face to face workshop.
What we do
Interview Management Solutions enhances the investigative interviewing skills of investigators, through technologically advanced training.
Innovative training delivery
Our training is delivered through a combination of hybrid online and/or face-to-face training designed to reduce costs and increase training impact.
Finance Sector
Scalable investigative interviewing training tailored to the financial industry focused on employee misconduct and internal/external fraud and corruption contexts.
Pharmaceuticals
Specialist Investigative interviewing training using bespoke ‘for cause’ audit scenarios. Train interviewers to use clinical data to expose deception, expose clinical research fraud, and reduce industry risks associated with integrity breaches.
Law Enforcement
Scalable online training designed with modern andragogy to enhance learning outcomes whilst reducing traditional training times and associated costs.
Post-training skills assessment and feedback
Fully tailored online post-training skills assessment and feedback to reinforce learning outcomes and develop interviewer confidence
- Fully online booking of interviews with a choice of industry specific scenarios
- Reinforce learning outcomes
- 1 to 1 Assessment and feedback
- Remedy opportunities to improve
- Qualitative feedback
- Increase staff confidence
- Quality assurance of the investigative interviewing performance of your staff.
Our numbers speak for themselves
1,747
Students
3,561
Online Hours
1,337
Student Classroom Days
We're on a mission to advance investigative interviewing training and practice
Founded in 2013, Interview Management Solutions was formed through a recognition that technology could be leveraged to create ground-breaking investigative interviewing training to replace outdated course delivery practices to enhance training outcomes and reduce client costs.
Trusted by clients around the world
IMS is proud to have provided training and eLearning content services to the following forward-thinking agencies.
World Class Training Programs
IMS Investigative Interviewing Training Programs are designed to provide delegates with:
- A developed understanding of investigative interviewing within a fact-finding inquiry in your investigative context. Develop skills to seek, identify and secure investigative information, evidence, and intelligence at interviews with complainants, witnesses and investigation subjects.
- An understanding of the psychology and other foundational theory which applies to investigative interviews, including the concept of ‘procedural justice’ and its significance as an ingredient of rapport.
- An opportunity to engage in industry themed role-play interview exercises* tailored to build confidence and develop investigative interviewing skills in a safe and supportive learning environment.
*Classroom and online assessment-based activities only
Catch The Latest News
IMS Support to FBI-funded Research Study
Jul 20, 2022
IMS is delighted to be supporting an international FBI-funded research study on interpreting in witness interviews. The study is being conducted by researchers from the University of Newcastle, UNSW, Griffith University and SyncScience.
IMS Announces Strategic Partnership with SyncScience
Aug 17, 2021
17 August 2021 – IMS is thrilled to announce today that it has entered a new strategic partnership with SyncScience LLC. Based in Virginia, USA, SyncScience’s mission is to deliver evidence-based methods of suspect, witness and victim interviewing.
IMS Strategic Partnership with the International Investigative Interviewing Research Group (iIIRG) enters its 7th year!
Mar 25, 2021
IMS is delighted to announce that its strategic partnership with the International Investigative Interviewing Research Group (iIIRG) is now entering its 7th year. The iIIRG is a global network of professionals working within the field of investigative interviewing.